The Department for Work and Pensions (DWP) has confirmed that everyone over State Pension age will receive a letter “from mid-October” explaining the new eligibility rule changes to Winter Fuel Payments. Pensions Minister Emma Reynolds MP also said the letters will encourage those on a low income to apply for Pension Credit by December 21, 2024 to ensure successful claimants receive a backdated Winter Fuel Payment.
There are currently 12.7 million pensioners across the UK and while 11.6m received a Winter Fuel Payment plus a £300 Pensioner Cost of Living Payment last year, only around 1.5m will be due a payment of between £100 and £300 to help with higher heating costs this winter.
However, around 10m pensioners, including 850, 000 in Scotland, will miss out after the Chancellor Rachel Reeves announced at the end of July that the annual help for energy bills will only be issued to those over 66 in receipt of a means-tested benefit such as Pension Credit, Tax Credits (with an annual award of at least £26) or Universal Credit (mixed age couples).
The Pensions Minister gave the response to Conservative MP Shivani Raja, who asked how the DWP planned to communicate the Winter Fuel Payment change to affected pensioners and what alternative financial support is available to them.
In a written response, Ms Reynolds said: “From mid-October, all pensioners will receive a letter explaining the changes to Winter Fuel Payments this year and encouraging anyone who may be eligible to claim Pension Credit by 21st December.”
She added that the dedicated pages on GOV.UK have been updated with the new eligibility rules.
The DWP Minister added: “The Department will proceed at pace with its communication campaign to raise awareness of the changes and to promote Pension Credit. This will be followed by a Paid Partnership and national media campaign. There will then be continued marketing activity promoting the take-up of Pension Credit.”
Ms Reynolds added that an additional £421m is being provided to extend the Household Support Fund in England for a further six months from October 1 until March 31, 2025. However, funding for the devolved governments will also be provided, through the Barnett formula to be “spent at their discretion, as usual”.
It is estimated the Scottish Government will receive £79m.
Ms Reynolds also encouraged people to check if they are eligible for the Warm Home Discount scheme, which provides eligible low-income households across Great Britain with a £150 rebate on their electricity bill. It’s important to be aware this is paid directly to energy providers.
She added: “This winter, we expect over three million households, including over one million pensioners, to benefit under the scheme.”
A full breakdown of Winter Fuel Payments due to be issued to around 1.5m older people over November and December can be found on GOV.UK here.
Quickest way to check eligibility for Pension Credit
Older people, or friends and family, can quickly check their eligibility and get an estimate of what they may receive by using the online Pension Credit calculator on GOV.UK here.
Alternatively, pensioners can contact the Pension Credit helpline directly to make a claim on 0800 99 1234 – lines are open 8am to 6pm, Monday to Friday.
Expert help and advice is also available from:
Below is an overview of the benefit including who should check eligibility, how to go about it and how much you could get.
Pension Credit in a nutshell
Nearly 1.4 million older people across Great Britain, including more than 125,100 living in Scotland, are currently receiving Pension Credit hat provides an average of £3,900 in extra support each year. However, the latest figures from the DWP suggest there are still 880,000 eligible pensioners not claiming the benefit they are entitled to.
The means-tested benefit gives people extra money to help with their living costs if they are over State Pension age and on a low income. It can also provide access to a range of other benefits.
The benefit tops up income to a minimum of £218.15 per week for single pensioners and £332.95 for couples – more if a person has a disability or caring responsibilities.
An award of just £1 per week is enough to unlock other support, including Winter Fuel Payments.
Other help if you get Pension Credit
If you qualify for Pension Credit you can also get other help, such as:
- Housing Benefit if you rent the property you live in
- Support for Mortgage Interest if you own the property you live in
- Council Tax discount
- Free TV licence if you are aged 75 or over
- Help with NHS dental treatment, glasses and transport costs for hospital appointments
- Help with your heating costs through the Warm Home Discount Scheme and Winter Fuel Payment
- A discount on the Royal Mail redirection service if you are moving house
Mixed aged older couples and Pension Credit
In May 2019, the law changed so a ‘mixed age couple’ – a couple where one partner is of State Pension age and the other is under it – are considered to be a ‘working age’ couple when checking entitlement to means-tested benefits.
This means they cannot claim Pension Credit or pension age Housing Benefit until they are both State Pension age. Before this DWP change, a mixed age couple could be eligible to claim the more generous State Pension age benefits when just one of them reached State Pension age.
How to use the Pension Credit calculator
To use the calculator on GOV.UK, you will need details of:
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earnings, benefits and pensions
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savings and investments
You’ll need the same details for your partner if you have one. You will be presented by a series of questions with multiple choice answer options.
This includes:
- Your date of birth
- Your residential status
- Where in the UK you live
- Whether you are registered blind
- Which benefits you currently receive
- How much you receive each week for any benefits you get
- Whether someone is paid Carer’s Allowance to look after you
- How much you get each week from pensions – State Pension, private and work pensions
- Any employment earnings
- Any savings, investments or bonds you have
Once you have answered these questions, a summary screen shows your responses, allowing you to go back and change any answers before submitting. The Pension Credit calculator then displays how much benefit you could receive each week.
All you have to do then is follow the link to the application page to find out exactly what you will get from the DWP, including access to other financial support.
There’s also an option to print off the answers you give using the calculator tool to help you complete the application form quicker without having to look out the same details again. Try the Pension Credit Calculator for yourself or your family member to make sure you’re receiving all the financial support you are entitled to claim.
Who cannot use the Pension Credit calculator?
You cannot use the calculator if you or your partner:
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are deferring your State Pension
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own more than one property
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are self employed
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have housing costs (such as service charges or Crown Tenant rent) which are neither mortgage repayments nor rent covered by Housing Benefit
How to make a claim
You can start your application up to four months before you reach State Pension age. You can claim any time after you reach State Pension age but your claim can only be backdated for three months.
This means you can get up to three months of Pension Credit in your first payment if you were eligible during that time.
You will need:
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your National Insurance number
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information about your income, savings and investments
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your bank account details, if you’re applying by phone or by post
If you’re backdating your claim, you’ll need details of your income, savings and investments on the date you want your claim to start.
Apply online
You can use the online service if:
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you have already claimed your State Pension
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there are no children or young people included in your claim
To check your entitlement, phone the Pension Credit helpline on 0800 99 1234 or use the GOV.UK Pension Credit calculator here to find out how much you could get.