Appalachian Power Company
Appalachian Power Company(WDBJ7)

BLUEFIELD, W.Va. – Appalachian Power has released an update on their progress to restore power, as well as some information about power restoration and what goes into restoring power.

According to the report from Appalachian Power (AP) as of 6 p.m. on Oct. 3, power has been restored to over 93% of their customers, and around 7,300 personnel are working in Southwest Virginia and Southern West Virginia to rebuild the energy grid.

With almost all of the damage assessed, AP says crews have found more than 583,000 feet of fallen wire and damaged equipment, and over a thousand unique locations require repairs. Though AP has estimated restoration dates and times, these can vary depending on the repairs that need to be made.

With these numbers collected and work continuing to restore service, AP gave some tips for knowing when to call in one of their electricians.

AP says power cannot be connected to a home or business if there is damage to the service entrance, which AP says the customer owns. Once these repairs have been made, AP says to contact them so they can have power restored to the home or business.

Customers can subscribe to Appalachian Power outage alerts to receive specific information about outages affecting their accounts via text message and/or email. To sign up, please visit Appalachian Power alerts.

A snapshot of current outages is available anytime by visiting Appalachian Power’s Outage Map.

Estimated restoration times can be found below.

  • Friday, Oct. 4, for the Council and Potterstown communities in Grundy, Va.
  • Friday, Oct. 4, for the Honaker and Trammell communities in Lebanon, Va.
  • Friday, Oct. 4, for the Glade Whitetop; Hungry Mother; Sugar Grove and Taylors Valley, Va., communities.
  • Friday, Oct. 4, for communities in Gate City, Va., including Copper Ridge and Nickelsville.
  • Friday, Oct. 4, for customers off Flat Ridge Road and Rabbit Fork Road in the Independence Rural, Va., area.
  • Friday, Oct. 4, for the Athens, Minnix Mountain, New Hope and Switchback communities of Bluefield, W.Va.

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