Morrisons has issued an important update for shoppers after the supermarket ran into technical difficulties this morning.
On Monday (December 23), the retailer identified issues with its More Card loyalty programme and its click-and-collect service. This left some shoppers paying more, with one venting on social media after they were charged 69p for carrots and not the anticipated 10p.
To compensate for the issues, Morrisons has announced price changes for all customers, both for regular and More Card customers. The latter of this will also receive further discounts on their shopping this week “as an apology”.
In a statement issued today, A Morrisons spokesperson said: “Today we are experiencing some system issues which are affecting our More Card customers. For More Card customers who have Morrisons Fivers to redeem, these will be done manually in store by colleagues.
“All our stores have now made the top 100 More Card prices the regular price – including the 10p veg deal, turkeys, spirits and champagne. And in addition we will give More Card customers an extra 10 percent off their entire shop as an apology.”
As well as payment problems, Morrisons previously warned that home deliveries could be delayed, advising those with any click-and-collect bookings to await email confirmation before heading to their retailer.
The lead up to Christmas can be one of panic for supermarket shoppers thanks to retailers shifting their operating hours over the holiday seasons. If you still need to pick up some last minute essentials, we’ve gathered a comprehensive guide of opening hours for supermarkets in Scotland.
Or if its Boxing Day that you plan to shop, we have also made up separate guidance for opening hours on December 26. There are also a number of general retailers that will be closed on Boxing Day that you can find here.
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