WASHINGTON — TikTok said it is working to restore service to the social media platform hours after the app went dark in response to a new law.
“In agreement with our service providers, TikTok is in the process of restoring service. We thank President Trump for providing the necessary clarity and assurance to our service providers that they will face no penalties providing TikTok to over 170 million Americans and allowing over 7 million small businesses to thrive, ” the company that runs TikTok said on X, formerly known as Twitter. “It’s a strong stand for the First Amendment and against arbitrary censorship. We will work with President Trump on a long-term solution that keeps TikTok in the United States.”
It was not immediately clear whether TikTok was working as it did before the company instituted a blackout late Saturday. Some users reported that the app was working, and TikTok’s website appeared to be functioning for at least some users. However, the app remained unavailable for download on Apple’s app store.
The announcement comes shortly after President-elect Donald Trump said he will issue an executive order that would give the app’s parent company more time to find an approved buyer before the popular video-sharing platform is subject to a permanent ban.
Trump announced the decision in a post on his Truth Social account as millions of TikTok users in the U.S. awoke to discover they could no longer access the TikTok app or platform. Google and Apple removed the app from their digital stores to comply with a federal law that required them to do so if TikTok parent company ByteDance didn’t sell its U.S. operation by Sunday.
The law gives the sitting president authority to grant a 90-day extension if a viable sale is underway. Although investors made a few offers, ByteDance previously said it would not sell. In his post on Sunday, Trump said he “would like the United States to have a 50% ownership position in a joint venture,” but it was not immediately clear if he was referring to the government or an American company.
“By doing this, we save TikTok, keep it in good hands and allow it to say up,” Trump wrote. “Without U.S. approval, there is no Tik Tok. With our approval, it is worth hundreds of billions of dollars – maybe trillions.”
The service interruption TikTok instituted hours early caught most users by surprise. Experts had said the law as written did not require TikTok to take down its platform, only for app stores to remove it. Current users had been expected to continue to have access to videos until the app stopped working due to a lack of updates.
During his first term in the White House, Trump issued executive orders in 2020 banning TikTok and the Chinese messaging app WeChat, moves that courts subsequently blocked. When momentum for a ban emerged in Congress last year, however, he opposed the legislation. Trump has since credited TikTok with helping him win support from young voters in last year’s presidential election.