A Renfrewshire nursing home has been given a clean bill of health following an unannounced spot check on its care provision.
Lancefield care home, in Rankine Street, Johnstone, was graded as ‘good’ across four quality indicators and ‘very good’ across one other. The findings come from the Care Inspectorate who visited the home last month with their findings having now been published.
Among the key messages, management and staff knew folk “well” and were “good” at building positive relationships with people and their families. Staff were also considered to be “highly motivated” and “committed” to wanting to provide the best support to people.
One aspect the Care Inspectorate picked up on related to activities at the home, with the report suggesting the service should develop more “regular and meaningful” activities to improve people’s quality of life.
And leaders were “knowledgeable” about aspects of the service which required improvement to enhance “consistency and quality of support.”
In addition, the management team should “continue to develop” and “utilise” effective quality assurance processes to support the ongoing improvement of key aspects of the service.
It was also noted that the management team has continued to “improve the environment” to make the best use of the space available – including an effective outdoor area.
Lancefield is a care service for older people. The service itself provides nursing and residential care for up to 36 people.
An extract from the Care Inspectorate report said: “Several strengths impacted positively on outcomes for people and clearly outweighed areas for improvement. However, improvements are required to maximise wellbeing and ensure people experience positive outcomes.”
The care scrutiny body noted that people experienced “respectful, attentive and compassionate care” and the management team had been working on “stabilising the staff team” to “reduce the use” of agency staff and improve the continuity of support.
The report continues: “Staff and management knew each person well. We saw warm and genuine relationships between people supported and staff. This was particularly evident when providing reassurance and guidance.”
In the quality indicators relating to planned care and support, staff team, leadership and supporting people’s wellbeing; these were all graded ‘good’.
And in terms of setting, the home was graded as ‘very good’ by inspectors.
The report adds: “To improve overall wellbeing, opportunities for stimulating engagement and activities should be planned based around peoples preferences and evaluated regularly.”
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