(Gray News) – A couple was reportedly forced to sit next to a dead woman’s body for hours on a recent flight from Australia.

Mitchell Ring and Jennifer Colin were interviewed by the Australian news program “A Current Affair” about what happened.

They said the situation occurred while they were on a Qatar Airways flight last week.

According to the couple, hours into the flight a woman collapsed and died after she came out of the bathroom.

“Unfortunately, the lady couldn’t be saved, which was pretty heartbreaking to watch,” the news program quoted Ring. “They tried to wheel her up towards business class, but she was quite a large lady and they couldn’t get her through the aisle.”

The Colins said that’s when the flight crew decided to put the woman’s body in their row for the remaining four hours of the flight.

The couple claimed that the crew did not offer them a different seat and called the incident traumatic.

NBC News shared a statement from Qatar Airways with the airline apologizing to the passengers.

“First and foremost our thoughts are with the family of the passenger who sadly passed away on board our flight,” the statement read. “We apologize for any inconvenience or distress this incident may have caused, and are in the process of contacting passengers in line with our policies and procedures.”

The couple said they were heading to Venice, Italy, and continued to try and enjoy their trip despite the ordeal.

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