MERCER COUNTY, W.Va. – As part of National Public Safety Telecommunicators Weeks, leadership at the Mercer County 911 center are making sure their dispatchers feel appreciated.
Mercer County along with other areas in the state have been the victim of two separate federal disasters just months apart.
At the forefront of that has been dispatchers who have worked long hard days to relay information to first responders on scene.
Dispatchers in Mercer County are being thanked this week by being given a variety of food and other items from those in the community as a way of saying thanks.
“Even though we are not on scene physically we are on scene because we are that first phone call, that first call for help. We’re there when the people are scared or upset and we stay on the phone until we can get help there to them,” said Julie Lockhart, director for Mercer County’s 911 center.
Lockhart says be sure to thank a telecommunicator this week and make sure they feel appreciated for the work they do.
This week the 911 center is also celebrating 30 years in operation.
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