UNIVERSITY HEIGHTS, Ohio (WOIO/Gray News) – A Taylor Swift fan is hoping Ticketmaster can help her recover $500 worth of tickets that were swiped from her account.
“I’m not going to lie, I was in a bit of a panic,” Amanda Kopchak said, recalling the moment she found out the tickets were gone.
Kopchak explained she purchased the two tickets for Taylor Swift’s Eras Tour stop in Indianapolis last year, snagging tickets for her and a friend who is also named Taylor.
“He actually took me to the Reputation tour a few years ago, so I felt like this was my way to pay him back. We were super excited,” she said.
Kopchak is one of hundreds of fans nationwide who had their tickets taken by a stranger.
Sue McConnell with the Better Business Bureau of Greater Cleveland said Ticketmaster was previously hacked. The information of over 500 million people was stolen.
She said there are steps anyone affected by the breach can take.
“I would try everything. I would contact Ticketmaster immediately,” she said. “I would change my password and username. If you’ve saved your credit card info to your account, it’s best to release that.”
Kopchak reached out to Ticketmaster’s customer service, hoping for assistance or the chance to receive a refund, but has made no progress so far. WOIO also tried to reach Ticketmaster for a statement, but no one was available.
For now, Kopchak simply hopes to still have a chance to go to the Eras Tour.
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