Personal Independence Payment (PIP) can be claimed by people over 16 and under State Pension age who need additional help with daily living tasks or getting around as a result of a long-term illness, disability or mental or physical health condition. The benefit has been replaced in Scotland by Adult Disability Payment (ADP) for new claimants and follows similar eligibility guidelines as PIP.
A successful claim for PIP or ADP now people between £28.70 and £184.30 each week in additional financial support, however. Both disability payments are provided at the same rates despite the difference in name and welfare administration body to prevent a two-tier benefits system.
While many claimants may be aware of the list of changes in circumstances that must be reported to the Department for Work and Pensions (DWP) in order for them to continue receiving uninterrupted payments, there are several changes that do not need to be declared. It’s also worth noting nearly 127,000 existing PIP claimants living in Scotland will still need to report certain changes to DWP until they have been transferred to the Social Security Scotland IT system – due to be completed by the end of 2025.
Changes you do not need to report to DWP
PIP is not a means-tested benefit and can be paid whether the claimant is working or not, so there is no need to inform the DWP if you:
- Start a new job
- Stop claiming other benefits
- Change roles at work – unless the amount of help you need has changed
- Leave a job
- Are made redundant
- Take retirement
Changes you must report to DWP
However, guidance on the GOV.UK website states you must contact the PIP enquiry line if:
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Your personal details change – for example, your name, address or doctor
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The help you need or your condition changes
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Your condition has worsened and you’re not expected to live more than six months
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You go into hospital or a care home
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You go abroad (for more than four weeks)
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You are imprisoned or held in detention
The GOV.UK website goes on to warn: “You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances.”
So, if you have recently moved home or switched to a new doctor, don’t put off reporting the change any longer – especially if you are on PIP living in Scotland as Social Security Scotland will use the information the DWP holds on you when you are transferred over the new devolved benefits system.
How to report a change of circumstances to DWP
Before making the call you will need your National Insurance number, bank account details and GP name and address in order for the DWP to verify your identity.
- Telephone: 0800 121 4433 (option 5)
- Textphone: 0800 121 4493
- Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
- Video relay service for British Sign Language (BSL) users – check you can use the service here.