(InvestigateTV) — Millions of Amazon packages are delivered daily.

You probably see the truck with the blue arrow on your street on a regular basis, but what happens if one of those deliveries goes wrong?

In one Atlanta suburb, the driver of an Amazon-logoed van slammed into a couple’s carport.

The damages cost the couple thousands of dollars and they say it took more than a year to get help from Amazon.

Reporter Harry Samler explains why Amazon first denied their claims for repair and how customers nationwide could be impacted.

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